Lost revenue
Busy line or hold queue
Callers who don't get through rarely call back — they call your competitor. Every abandoned call is a quote you never got to write.
Our product
The AI employee
for your service center.
Ejra answers calls, chats and e-mails, understands the request and takes care of it — right in your systems. No call is left behind. No matter when, no matter how many.
No hold queue Available around the clock Multilingual from day one formerly Levi
Customers are lost every day — quietly.
Not because of bad work. But because of a busy line, a hold queue and a call at 7:04 p.m. that nobody hears anymore.
Unavailability
Radio silence after closing time
Many customers pick up the phone in the evening or on weekends — exactly when nobody at your company answers. Those inquiries never show up in any statistic.
Time tied up
Routine eats your team
Rescheduling, opening hours, status questions: the same requests over and over tie up your best people — while complex cases wait.
See Ejra at work.
Whether phone, chat, inbox or dashboard — it's always the same Ejra, with the same knowledge. Click through.
+49 ••• ••23
Live call
CallerHi, I'd like to reschedule my appointment on Friday.
EjraOf course. I can see your appointment on Friday at 2:00 p.m. Would next Tuesday at 10:30 a.m. work for you?
Every call is answered — on the first ring
Ejra holds natural conversations: rescheduling appointments, answering booking questions, securely verifying callers. Even on Saturday nights, even when all your team's lines are busy.
Live chat
AITake over
VisitorHi, I'd like to reschedule my appointment on Friday.
Ejra, AIOf course. I can see your appointment on Friday at 2:00 p.m. Would next Tuesday at 10:30 a.m. work for you?
Visitors become appointments
The chat on your website answers questions instantly and books the next free slot right away. Complex requests reach your staff in live chat with full context.
Inbox
M
Müller GmbH08:12
Invoice – copy requested
S
K. Schmidt09:47
What are your opening hours?
Y
T. Yılmaz10:20
Complaint #4821
E-mails answer themselves
Incoming mail is recognized, answered or processed automatically — following rules you design yourself without a single line of code.
Dashboard
Real-time analytics
Active calls3
Active chats5
Conversations84
Handover rate14 %
Last 7 days
You see in black and white what Ejra delivers
Conversations, resolution rates and workload in real time — per channel, per day. Not a black box, but an employee who reports.
From call to completed task in four steps.
Request comes in
Whether call, website chat or e-mail — Ejra picks up instantly, around the clock.
Ejra understands the request
Natural language, clarifying questions, secure identity verification — like a trained employee.
Ejra gets it done in the system
Book an appointment, update the CRM, provide information, answer an e-mail — right in your applications.
Hand-over with a full log
If it gets complex, Ejra hands over to your team — including the full conversation. Nothing gets lost.
After 30 days, your dashboard looks like this.
A typical Tuesday in a service center running Ejra — real operating figures, not brochure numbers.
Conversations today
0
Voice + chat + mail
Resolved without a human
0
rest cleanly handed over
Avg. call duration
1:12
request solved, not postponed
Tasks automated
0
appointments, callbacks, confirmations
Calls per hour, last 24 hours
What Ejra actually gets done for you.
Appointments
Book & reschedule appointments
“I need an appointment next week.” → Ejra checks the calendar, offers free slots, books and confirms by e-mail.
Information
Booking & status information
“When is my delivery arriving?” → Ejra verifies the caller, reads the status from your system and gives a reliable answer.
Routing
Verify & route
“I have an urgent problem.” → Ejra clarifies the request, verifies the person and routes it to the right place with full context.
Ejra works inside your systems — not alongside them.
Appointments go straight into the calendar, customer data into the CRM, messages into the inbox. Ejra connects to the tools you already use.
Your system not listed? Through our marketplace and custom interfaces we connect almost any tool.
Your data stays where it belongs.
Ejra is built from the ground up for European data protection requirements — security is architecture, not a retrofitted checkbox.
EU hosting
All data is processed and stored exclusively in data centers within the EU.
Encryption
Transmission and storage encrypted end to end — in transit and at rest.
Tenant isolation
Every customer's data is strictly separated — no mixing, no leakage.
Audit logs
Every action is logged and traceable — you can always verify who did what and when.
GDPR & EU AI Act
Designed to comply with GDPR and the EU AI Act — with a data processing agreement and documented processes.
Consent management
Ejra obtains and respects consent cleanly — transparent for your customers, safe for you.
What you might be wondering now.
Exclusively in the EU, encrypted and tenant-separated. A data processing agreement is in place, and every action is traceable in the audit log.
Then Ejra hands over seamlessly to your team — including the full conversation context, so nobody has to start over.
Ejra is multilingual from day one and automatically switches to your customer's language within the conversation.
We handle setup and the connection to your systems. You describe your workflows, we get Ejra running — without your team writing a single line of code.
No. Ejra takes over the recurring requests around the clock, so your team gains time for the cases that truly need a human.
Ejra speaks naturally and politely in real time. On request, Ejra transparently states at the start that an AI assistant is handling the call — that builds trust instead of confusion.
Yes. Ejra works inside your tools — calendar, CRM, phone system, mailbox and helpdesk. If a connection is missing, we add it via the Marketplace.
Ejra answers solely based on your stored knowledge and skills, not from the open internet. If something is unclear, Ejra doesn't guess — it asks back or hands over to your team.
Pricing depends on your channels and volume — transparent and without hidden items. In the demo we work through your specific case with no obligation.
Yes. We set Ejra up for a clearly scoped use case, so you can see on real requests what Ejra delivers — before you commit.
It costs nothing.
Book a free demo — in 30 minutes you'll see Ejra live with your own use cases. Reply within one business day.
Schellingstr. 109a, 80798 München
info@ras.solutions